TERMS AND CONDITIONS

• Scope
• Acceptance of these general terms and conditions of sale
• Offers/Prices/Orders
• Terms and conditions of payment
• Deliverable wines
• En primeur purchases
• Delivery
• Late payment
• Right of withdrawal
• Product exchangesa>
• Title retention clause
• Legal guarantees
• Termination of the contract
• Amicable settlement of disputes/a>
• Applicable law and jurisdiction
• Protection of minors
• Health warning
• Imagery
• Protection of files and intellectual property
• Privacy and cookie policy
• Download the withdrawal form
• Engraved cases
• Legal notices

Scope

Millésima (hereinafter collectively referred to as the "Seller" or "Millésima") has set up an e-commerce service available on the Internet at the following address: www.millesima.fr (hereinafter referred to as the "Website") for consumer customers (hereinafter referred to as the "Customer(s)"), i.e. any natural person who is acting for purposes that do not fall within the scope of their commercial, industrial, artisanal or freelance activities.

Acceptance of these general terms and conditions of sale

In the absence of special stipulations agreed in writing between the parties, all orders placed on the Website are automatically subject to these general terms and conditions of sale, which prevail over any other document, including leaflets, press releases, catalogues and emails issued by the Seller, which are provided for information purposes only.

Any use of the Website and/or submission of an order implies that the Customer has previously consulted and accepted these general terms and conditions of sale.

Millésima reserves the right to adapt or modify these general terms and conditions of sale at any time. If they have been modified, the general terms and conditions of sale in force on the date of the order will apply.

Offers/Prices/Orders

All our deliverable wine offers are valid while stocks last, excluding promotions, special offers and gifts. For en primeur purchases, the Customer should refer to the offer conditions, valid while stocks last. The prices are given in Euros, including all taxes. In light of the rare or speculative nature of certain products, we reserve the right to apply restrictions on the quantities available, or even to reject or cancel any orders that are clearly abnormal. Our offers are exclusively reserved for consumer customers, and are not available to professional resellers under any circumstances. Orders are confirmed when the invoice is sent, but are not final until the price of the goods is paid in full.

Terms and conditions of payment

Payment for the goods is made in full when the order is placed, whether by cheque payable to Millésima; by debit card, Visa, Mastercard or American Express; or by transfer to our bank account using the following bank details:

Société Générale
Code BIC/SWIFT: SOGEFRPP
IBAN : FR76 30003 00370 00025713326 73

No extension of the due date may be granted without our express prior consent.

Deliverable wines

An invoice expressed in Euros, including all taxes, will be issued by Millésima and sent to the Customer at the billing address indicated. For any orders over 300 Euros (including all taxes) delivered in a single batch to an address in mainland France, delivery is free of charge. For any orders under 300 Euros (including all taxes), a shipping fee of 25 Euros (including all taxes) will be charged, and for deliveries in multiple batches within mainland France, an additional fee of 16 Euros (including all taxes) per recipient will be charged. For deliveries to the French Overseas Departments and Territories or abroad, please contact us by email at the following address: conseil@millesima.com or by telephone at: +33 (0)5 57 808 808.

En primeur purchases

For deliveries in European Union, a deposit of the total amount including VAT, but excluding delivery costs must be paid, when ordering en-primeur wines. Upon reception of the order and payment, we will send you a paid pro-forma invoice including VAT.
For deliveries in countries outside the EU (UK, CHF, Singapore, Hong-Kong), an advance payment of the full price of the wines (excluding VAT and shipping costs) shall be made. Upon reception of the order and payment, we will send you a paid pro-forma invoice excluding VAT.
Once the wines become available from the estate (spring 2024 for the 2021 vintage, spring 2025 for the 2022 vintage and 1 year later for certain Sauternes and Barsac wines), we will send you the final invoice showing:

- for deliveries in EU, the possible VAT increment in the event of a rate change on the day of the final invoicing ;
- for deliveries in other countries, the VAT calculated at the rate in force on the day of invoicing ;
- the transport costs calculated per 75cl bottle delivered, depending on the mode of transport chosen.

Delivery to one address for orders over 1800 Euros including VAT is free.
Please note there is no cancellation possible if the wine is purchased en-primeur (cf. Right of withdrawal).

Delivery

The goods are insured by us during shipping in mainland France and are transported at our own risk. Our deliveries are made within a maximum of 30 working days from receipt of full payment of the final invoice. If the 30-day delivery period is not respected, except in cases of force majeure, the Customer may request that Millésima make the delivery within a reasonable additional period by registered letter with acknowledgement of receipt or in writing using another durable medium. If Millésima does not deliver within said additional period, the Customer may terminate the contract by way of the aforementioned methods. If the delivery period is an essential condition of the contract, the Customer may immediately cancel the order. Essential conditions may result from the circumstances related to the signature of the contract, or an express request from the Customer before the signature of the contract. To cancel the order, they must send their cancellation by registered letter with acknowledgement of receipt to the following address: Millésima, 87 Quai de Paludate, 33050 Bordeaux. The Customer shall obtain a refund of their payment, to the exclusion of any other compensation or damages, within a maximum of 14 days of the date on which the contract was terminated. In the event of an error in the information submitted by the Customer, Millésima cannot be held responsible should it prove impossible to deliver the goods in a timely manner. Upon receipt of the goods, it is the responsibility of the recipient to check the condition of the goods and to report their findings, in the event of any breakage, damage or missing goods, by expressing their reservations on the delivery note, and by sending a registered letter with acknowledgment of receipt to the carrier, including a copy to the Seller, within three days (excluding public holidays) following receipt in order to preserve their rights. In the event that the Customer has undertaken to collect their goods themselves, if they fail to collect said goods within a maximum period of 2 months following availability, Millésima will be entitled to charge additional storage fees at the rate of 12 Euros (including taxes) per case and per month of delay.

Shipping within France: Chronopost Express (DPDgroup), 1 to 2 working days

You can choose express delivery in 1 to 2 working days, from Monday to Friday (no delivery on Saturdays, Sundays and public holidays), for any order placed and confirmed the previous day before 11:00 within mainland France (excluding Corsica) and Monaco (for certain islands, an additional day is required for delivery).This delivery method is only available for bottles. Boxes and certain bottles cannot be shipped via Chronopost because of their atypical shape.

• 1 box of 6 bottles: 15 EUROS INCLUDING TAXES
• 2 boxes of 6 bottles: 18 EUROS INCLUDING TAXES
• 3 boxes of 6 bottles: 20 EUROS INCLUDING TAXES
• 4 boxes of 6 bottles: 25 EUROS INCLUDING TAXES
• Maximum of 24 bottles per shipment.

Examples:

An order placed on Monday before 11:00 is prepared on Monday and is entrusted to the carrier for delivery on Tuesday from 8:00. An order placed on Monday after 11:00 is processed and shipped on Tuesday and delivered on Wednesday.

Upon receipt of the goods, it is your responsibility to check the condition of the goods and to report your findings, in the event of any breakage, damage or missing goods, by expressing your reservations clearly and legibly on the delivery note, and by sending a registered letter with acknowledgment of receipt to the carrier, including a copy to the Seller, within three days (excluding public holidays) following receipt in order to preserve your rights.

Late payment

Any sum not paid on the due date will automatically and rightfully give rise, without prior notice, to a penalty at the legal interest rate in force. Recovery by way of litigation will give rise to proportional compensation corresponding to the costs incurred for recovery, which Millésima estimates at 15% of the order total.

Right of withdrawal

You have the right to withdraw from this contract within14 days without giving any reason. The withdrawal period will end 14 days after the day on which you, or a third party other than the carrier and designated by you, take physical possession of the goods.

To exercise your right of withdrawal, you must notify us of your decision to withdraw from this contract by means of an unambiguous declaration (for example, letter, fax or email) at the following addresses: Millésima, 87 Quai de Paludate, 33050 Bordeaux, Fax: 0033-557 808 819, Email: conseil@millesima.com

You can also use the withdrawal form template attached below but it is not mandatory.

In order to comply with the withdrawal deadline, please send us your withdrawal notice before the end of the withdrawal period.

By way of exception, these provisions will not apply to orders of products that are subject to personalisation or specific requests from the Customer when ordering (special formats, personalised packaging, etc.).

Effects of withdrawal :In the event of a withdrawal from this contract on your part, we will reimburse all payments received from you, including delivery costs (with the exception of additional costs if you chose a delivery method other than the least expensive standard delivery method offered by us) without undue delay and, in any event, no later than fourteen days from the day we are informed of your decision to withdraw from this contract. We will proceed with the refund using the same payment method that you used for the initial transaction, unless you expressly agree to a different method; in any event, the refund method will not result in any fees on your part. We may withhold the refund until we have received the goods or until you have provided evidence of the shipment of the goods, whichever is earliest.

You must send back or return the goods to the address indicated in the header of your Millésima invoice without undue delay and, in any event, no later than fourteen days after you notify us of your decision to withdraw from this contract. This deadline is considered met if you send back the goods before the end of the fourteen-day period.

You are responsible for the direct costs of returning the goods (a flat rate of 17 Euros, excluding tax, plus an average of 2.37 Euros, excluding tax, per bottle for mainland France).

The Customer is only liable for the depreciation of the goods resulting from handling other than the handling necessary to establish the nature, characteristics and correctness of the goods.
Pursuant to the exception provided for in point 7 of Article L.121-21-8 of the French Consumer Code , (supply of alcoholic beverages whose delivery is deferred beyond thirty days and whose value, as agreed when signing the contract, depends on market fluctuations beyond the control of the professional) the right of withdrawal is excluded from contracts for en primeur wine sales.

Product exchanges

In the event of a shortage of the products ordered, Millésima may offer to replace them, with the Customer's agreement, either with another vintage or with an equivalent wine.

Title retention clause

By express agreement, all our goods remain our property, wherever they may be, until the invoices due are paid in full. This provision does not prevent the transfer of the risks related to the goods to the Customer from the delivery of the goods.

Legal guarantees

We would like to draw your attention to the fact that:

• - the Customer has a period of two years from the delivery of the goods to bring their claim;
• - in the event of a lack of conformity, Millésima will replace, in accordance with Article L.211-9 of the French Consumer Code, the product with the same product or an equivalent product. The replacement will be carried out within a maximum period of 1 month from the receipt of the product returned by the Customer, and after tasting by our teams of salespeople, who are trained and qualified in oenology, to confirm the alleged defect;
• - since 18 March 2016, the Customer is exempted from providing proof of the lack of conformity of the goods during the 24 months following the delivery of the goods;
• - the legal guarantee of conformity applies irrespective of the commercial guarantee that may have been granted to the Customer;
• - in the event of hidden product flaws or defects, the Customer may choose to implement the guarantee in Article 1641 of the French Civil Code; in this case, they may choose between the cancellation of the sale or a reduction in the sale price in accordance with Article 1644 of the French Civil Code.

Termination of the contract

Should the Customer fail to pay or collect the goods by the agreed date, and if formal notice has remained unheeded for one month, the sale shall be rightfully cancelled if the Seller sees fit, and any advance payments shall be refunded to the Customer, with the option for the Seller to request the surrender of goods already delivered, where applicable, by means of an interim injunction, without prejudice to any other claims for damages.

Amicable settlement of disputes

Should any difficulties arise in the application of these general terms and conditions of sale, we invite you to seek an amicable solution by contacting our Customer Service Department. In accordance with the provisions of Articles L 611-1 and R 612-1 et seq. of the French Consumer Code concerning the amicable settlement of disputes, if you have sent a written complaint to the professional and you have not obtained satisfaction or a response within two months, you can submit your complaint to the consumer mediator free of charge. The matter must be referred to the mediator within a maximum period of one year from the date of the initial complaint. The mediator MCP MEDIATION can be contacted directly online at the following address: www.mcpmediation.org or by post at: MEDIATION DE LA CONSOMMATION & PATRIMOINE - 12 Square Desnouettes - 75015 PARIS.

Applicable law and jurisdiction

These general terms and conditions of sale are subject to French law. In the event that one of the clauses of these general terms and conditions of sale proves to be null and void, this shall in no way affect the validity and compliance of these general terms and conditions of sale. In the event of any dispute that may arise as a result of or in connection with the submission or execution of an order, the competent French court will be designated in accordance with the rules of common law.

Protection of minors

In accordance with Article L. 3342-1 of the French Code of Public Health, the sale of alcoholic beverages to minors is prohibited. The Customer must confirm that they are at least 18 years old at the date of the order.

Health warning

Alcohol abuse may cause health problems; always consume in moderation.

Imagery

The photos on the Website are provided for illustrative purposes and are not binding. We invite you to refer to the description of each product to learn its specific characteristics.

Protection of files and intellectual property

In accordance with the provisions of French Law no. 98-536 of 1 July 1998, transposing Directive 96/9/EC of 11 March 1996, on the legal protection of databases, Millésima is the producer and owner of all or part of the databases that make up this Website. Additionally, all content on this Website (texts, images, photos, graphics, logos, icons) is protected by copyright. Any use or reproduction, in full or in part, of the Website or its content is strictly prohibited, unless expressly authorised by its author.

Privacy and cookie policy

When You browse our Website, You are required to provide us with personal data. We thank You for Your trust and would like to inform You about the use of Your data and about Your rights. The personal data controller is the company MILLESIMA, for whom the contact details can be found in the legal notices.

The purpose of this personal data protection policy (hereinafter referred to as the "Privacy Policy") is: (i) to regulate the use of personal data concerning You (hereinafter referred to as "Personal Data"); and (ii) to inform You about the processing that we carry out of Your Personal Data during Your browsing and use of the www.millésima.fr Website.

1. definitions

In accordance with the provisions of French Law no. 98-536 of 1 July 1998, transposing Directive 96/9/EC of 11 March 1996, on the legal protection of databases, Millésima is the producer and owner of all or part of the databases that make up this Website. Additionally, all content on this Website (texts, images, photos, graphics, logos, icons) is protected by copyright. Any use or reproduction, in full or in part, of the Website or its content is strictly prohibited, unless expressly authorised by its author. For the purposes of this Privacy Policy, capitalised terms, whether used in singular or plural, have the following meanings:

"Cookies": text files stored on a User's device and used to store information about them;

"Personal Data": any information relating to an identified or identifiable natural person; an "identifiable natural person" is any natural person who can be identified, directly or indirectly, particularly by way of identifying information, such as a name, an identification number (e.g. cookies or an IP address), location data, an online username, or one or more elements specific to their physical, physiological, genetic, psychological, economic, cultural or social identity.

"Partners": the various service providers who may be responsible for processing Your orders, product delivery, after-sales service, technological services, advertising, social networks, etc.;

"Personal Data Regulations": collectively, European Regulation no. 2016-679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter referred to as the "GDPR") and local laws relating to the protection of personal data (in France: particularly Law no. 78-17 of 6 January 1978 on data processing, data files and individual liberties, as amended);

"Website": the website accessible at the following URL: http://www.millesima.fr;

"You", "Your" or "User": i) a visitor to the Millésima Website, i.e. a person browsing the Website without having created a customer account or placed an order, ii) a prospective Millésima customer, i.e. a person who created a customer account but has not yet ordered any products, and iii) a Millésima customer, i.e. a person who has placed an order via the Website.

2. purposes of the collection and processing of personal data

Millésima uses Your Personal Data for various purposes, particularly when i) You visit the Website, which uses cookies, ii) You create an account on the Website, iii) You purchase our products, or iv) You subscribe to our email newsletter. More specifically, Your Personal Data is necessary to enable You to access, use and improve our Website, and to enable us to:

PURPOSES OF THE PROCESSING	LEGAL BASIS OF THE PROCESSING
Gestion de la relation client et des commandes de produits : - Effectuer les opérations relatives à notre relation commerciale, c’est-à-dire concernant les commandes, le transport, les livraisons, le paiement, les factures, la comptabilité, le suivi de la « relation client », tel que la réalisation d’enquêtes de satisfaction, la gestion des réclamations et du service après-vente, etc ;	La base juridique de ce traitement est, selon le cas, l’intérêt légitime de Millésima ou l’exécution du contrat avec la personne concernée.
Customer relationship management and order management: - Showing You offers from Partners and Millésima according to Your choices; - Personalising our Website and our offers based on Your observed and/or declared preferences, according to Your personal account and Your needs; - Personalising our communications with You, particularly by way of information emails, according to Your observed and/or declared preferences, Your needs and Your choices; - Carrying out commercial solicitation; ; - Developing commercial statistics, analyses and marketing tools (including classification, scores, etc.); - Organising competitions, lotteries or any other promotional operation excluding online gambling, subject to the approval of the online gambling regulator; - Personalised audience targeting by way of social media platforms (including the Facebook Custom Audience system).	The legal basis for this processing is, depending on the case, Millésima's legitimate interest, the execution of the contract with the data subject, or the consent of the data subject (particularly for sending commercial offers by email to visitors and prospective customers).
Management of requests to exercise rights and complaints from visitors, prospective customers and customers: - Managing requests to exercise the rights referred to in Article 7 below; - Managing any complaints and/or litigation; - - Managing Your comments and customer reviews on the Website and/or on the web pages that we publish and host on social networks.	The legal basis for this processing is, depending on the case, Millésima's legal obligation, Millésima's legitimate interest, or the execution of the contract with the data subject.

3. personal data collected

All information with which You provide us during Your visits to our Website and/or while placing Your orders is strictly confidential. This information is necessary for processing purposes, including the management of Your orders as well as our commercial relationship with You.

We collect the Personal Data with which You voluntarily provide us when creating Your personal account, namely: Your surname, first name, date of birth, gender, and email address.

We also collect and process the following Personal Data:

- The following data relating to the monitoring of your commercial relationship with our company: products ordered, including quantity, total and frequency; delivery and/or billing address(es), including telephone number, building entry code, as well as any other relevant delivery information (tracking number, shipping status, etc.); purchase and return history; correspondence and/or telephone exchanges between You and our after-sales service; customer exchanges and comments; person(s) in charge of the customer relationship, etc.
- The data necessary for i) the performance of loyalty, prospecting and promotion actions, ii) the organisation and processing of competitions, lotteries and any promotional operations, such as the date of participation, competition entries and the nature of the prizes offered, iii) data relating to Your contributions (reviews of products or the Website).

The collection and processing of this Personal Data on the Website is primarily intended to enable the management of Your orders. The collection and submission of specific Personal Data is mandatory, while other Personal Data is optional and indicated as such in the collection forms on the Website.

Additionally, we also collect and process Personal Data relating to Your browsing and behaviour on the Website: Your IP address, the pages visited, etc.

4. the recipients of your personal data

The recipients of Your Personal Data collected on our Website are first and foremost the persons duly authorised within Millésima to process Your orders and manage the customer relationship.

We only share this information with Partners that are essential for the provision of third-party services and for the purposes described in this Privacy Policy, including the following categories of recipients:

- Our payment service or payment security providers;
- Our delivery service providers and carriers;
- Our IT providers;
- Our service provider specialising in the collection and processing of customer reviews;
- Our service provider specialising in managing basket abandonment;
- Our service provider who allows us to video record customer browsing on the Website in order to review anomalies and bugs in case of customer complaints;
- Our affiliate partners;
- Our programmatic advertising partner;
- Our online virtual support service provider;
- Our partners who send promotional emails for our Website;
- Our advertising retargeting partners;
- Social networks;
- Traffic and browsing analysis tools.

Your Personal Data may be transferred to Partners who are located in countries that do not offer the same level of data protection as European Union countries (particularly the United States). Millésima ensures that these transfers are protected by appropriate safeguard mechanisms.

Finally, Millésima may be required to transmit Your data to third parties when it receives a request from a judicial authority, or any administrative authority authorised by law, requesting the communication of this information in accordance with the legislative provisions in force.

5. personal data retention

Your Personal Data is collected and processed by Millésima for the period necessary to carry out the processing referred to in paragraph 2 of this Privacy Policy.

- Data from visitors and prospective customers: data from prospective customers is stored in current archives (i.e. archives that are currently accessible by the relevant Millésima departments) for 3 years from the last contact from the prospective customer.

The following actions are deemed to be "contact": logging in to their customer account, consulting a product sheet, adding a product to their basket, searching for a product on the Website, clicking on a link contained in the Millésima newsletter or in an email sent by Millésima, and participating in a competition organised by Millésima. At the end of this 3-year period, Millésima may resume contact with the prospective customer to find out if they wish to continue receiving commercial solicitations. In the absence of a positive and explicit response from the prospective customer, the data will be archived, where applicable, in accordance with the provisions in force, particularly those contained in the French Commercial Code, Civil Code and Consumer Code.
In any case, You can withdraw Your consent and request to unsubscribe from the Millésima newsletter at any time by clicking on the link contained in the messages addressed to You. In this case, Your Personal Data will be destroyed within a maximum period of 1 month from Your request to unsubscribe.

- Customer account data: customer account data is stored for the period strictly necessary for the management of the commercial relationship.

Beyond the duration of the commercial relationship with the customer, certain data may be archived in accordance with the provisions in force (including, but not limited to, those contained in the French Commercial Code, Civil Code and Consumer Code)

Additionally, customer data used for commercial prospecting purposes may be stored for a period of 8 years from, for example, the last purchase, the last contact from the customer, or the request to delete the customer's account.

At the end of this 8-year period, Millésima may resume contact with the customer to find out if they wish to continue receiving commercial solicitations. In the absence of a positive and explicit response from the customer, the data will be archived, where applicable, in accordance with the provisions in force, particularly those contained in the French Commercial Code, Civil Code and Consumer Code.

- Login data: Your collected login logs, subject to Your agreement and the configuration of Your device, via the use of cookies and other trackers on our Website, will be stored for a period not exceeding thirteen (13) months, in accordance with the applicable regulations. For more information about cookies, how they work and whether You can disable them, see our dedicated cookies section below.

6. security measures

Millésima shall implement appropriate technical, organisational and physical security measures to protect the Personal Data processed from accidental or unlawful damage, loss, misappropriation, intrusion, disclosure, alteration or destruction, or unauthorised access to such data.

Millésima's IT systems are protected by state-of-the-art physical and software protection, as well as the implementation of physical and electronic data backup procedures. The same level of protection is imposed by Millésima on its sub-contractors.

7. rights of individuals with regard to the data collected

You have the right to request i) access to and rectification of Your data, ii) restriction of the processing of Your data, or iii) erasure of Your data, and iv) to withdraw Your consent to processing on this legal basis.

You can exercise Your right to object to processing carried out for the purpose of commercial prospecting. If You are concerned by email prospecting, You can also modify Your subscription or unsubscribe from the newsletter by clicking on the "unsubscribe" hyperlink in each newsletter.

You can also give instructions regarding the storage, deletion and disclosure of Your personal Data after Your death. These instructions can be general or specific.

You can also request to exercise Your right to portability, as far as it is applicable, in order to receive Your Personal Data in an open and machine-readable format.

Finally, for any other complaint, You have the right to lodge a complaint with the competent supervisory authority (in France, the CNIL).

These rights can be exercised directly: by sending an email to the address indicated below in the Communicating with Millésima section.

8. updates to the privacy policy

Millésima may modify the Privacy Policy at any time. If Millésima wishes to use the personal data in a different way than that stipulated in the Privacy Policy in force at the time of collection, these changes will be published in a new version of this Privacy Policy.

9. communicating with millesima

If You have any questions or comments regarding the Privacy Policy or how Millésima collects and uses the data, You may contact Millésima:

- by email at the following address: RGPD@groupebernard.net
- by post at the following address: 87 Quai de Paludate - CS 11691 - 33050 BORDEAUX CEDEX 10. cookies

10. COOKIES

A cookie is a file placed by the publisher on the device (computer, smartphone, tablet) used to access the Website.

Cookies placed by Millésima

In order to improve Your browsing on our Website, cookies are placed on Your computer, smartphone or tablet. The cookies we issue on our Website are used to recognise the User's device when they log in to our Website in order to:

- Optimise the presentation of our Website to Your device's display preferences (display resolution, operating system, etc.) during Your visits, according to the visualisation or playback hardware and software on Your device.
- Allow the User to access restricted and personal areas on our Website, such as their personal account, on the basis of the information they submitted when creating their account. The User can thus access personalised or restricted content.
- Save information from a form You have filled out on our Website (access to Your account/preferences).
- Implement security measures, for example when the User is asked to log in after a certain period of time.

Cookies from our partners

Hotjar
https://www.hotjar.com/

Google Adwords
https://adssettings.google.com

Facebook optout
https://www.facebook.com

Analytics OPtout
https://tools.google.com

Trusted Shops
https://www.trustedshops.fr/

Affilinet
https://www.affili.net/fr/zone-de-connaissances/data-privacy-compliance

Gamned
https://www.gamned.com/fr-ch/vie-privee-2/

Hubspot
https://legal.hubspot.com/

Paramétrer votre navigateur internet ou désactiver les cookies par finalité

You can configure Your browser software according to Your wishes, choosing whether cookies are (a) accepted and stored on Your device or, on the contrary, (b) rejected.

If Your browser software is configured to accept the storage of cookies on Your device, the cookies integrated into the pages and content You have viewed will be systematically stored on Your device.

You can configure Your browser software to ensure:
- that You are periodically presented with the choice to accept or reject cookies, before a cookie may be saved;
- that Your device systematically rejects cookies from being saved.

Any configuration of Your browser software regarding the acceptance or rejection of cookies may affect Your browsing experience on the Internet and Your access to certain services requiring the use of said cookies.
For example, if You reject certain essential cookies, You may no longer be able to place an order on our Website.
If You choose to reject cookies from being saved or if You delete the saved cookies, we accept no responsibility for the consequences of the reduced operation of our services resulting from our inability to save or consult the necessary cookies for their operation, which You have rejected or deleted.

To ensure that cookies are in line with Your expectations, You should configure Your browser based on the purpose of the cookies.

Internet Explorer :
Cliquez sur le bouton Outils, puis sur Options Internet.
Sous l'onglet Général, sous Historique de navigation, cliquez sur Paramètres.
Cliquez sur le bouton Afficher les fichiers.

Firefox :
Go to the Tools tab of the browser and then select the Settings menu.
In the window that appears, select Privacy & Security and click Manage Data.

Safari :
In your browser, select Safari > Preferences.
Click Privacy.
Click Manage Website Data.

Google Chrome :
Click on the Tools menu icon.
Select Settings.
Click the Privacy and security tab and go to the Cookies and other site data section.
Click See all cookies and site data.

You can also decide to disable certain cookies from our partners by visiting the following website: youronlinechoices.com.

* download the withdrawal form

in PDF format by clicking on this link or by copying this template:

WITHDRAWAL FORM

(Please complete and return this form only if you wish to withdraw from the contract)

For the attention of

Millésima
87 Quai de Paludate 33050 Bordeaux
Fax: 0033-557 808 819
Email: millesima@millesima.com

I/We (*) hereby notify you of my/our (*) withdrawal from the contract for the sale of the goods indicated below:

- Order no.:
- Ordered on:
- Received on:
- Name of consumer(s):
- Address of consumer(s):

If your request concerns only part of your order, please specify the product(s) subject to your withdrawal and their quantity:
• Product no. 1:
• Product no. 2:
• Etc …

Date :

Signature:

(*) Delete as applicable

Engraved cases

1. RIGHT OF WITHDRAWAL AND PRODUCT RETURNS
Only the bottles contained in the case will be subject to the right of withdrawal, under the conditions provided for in our general terms and conditions of sale.
We would like to draw your attention to the wide variety of bottle sizes available. As a result, we cannot guarantee that your order will be packaged in a wooden case. In this case, our teams will contact you to find a solution or issue a refund for the item according to the right of withdrawal provided by our general terms and conditions of sale. As the engraved wooden cases are personalised items, the provisions of Article L. 121-20-2, point 3 of the French Consumer Code apply; as a result, the customer does not have a 14-day period to withdraw and return the personalised goods unless there is a defect or engraving error.
However, Millésima undertakes to examine any return requests.

2. LASER ENGRAVING
The laser engraving technique may result in some differences in the final product. The personalisation work is subject to interpretation by Millésima with regard to the layout and location of your text, ensuring optimal aesthetic results.
Millésima undertakes to ensure that the result is as close as possible to the proposed engraving and that it is acceptable to the customer.
Adding a personalised design to a wooden case is never an exact replication of an image on a screen. The process of laser engraving on wood can cause differences in terms of results, which the customer must take into account and for which Millésima cannot be held responsible.

3. CONTENT
Certain processes require additional approval between the customer and Millésima.
We reserve the right not to engrave a case if the content requested is immoral, offensive, obscene or may damage the image of our brand.
In the event that your order is rejected, we will contact you to inform you, allowing you to either to modify your personalised content or to proceed with the cancellation of your order, in which case we will refund the order.

4. BOTTLES
We would like to draw your attention to the fact that the many of the bottle sizes on offer do not allow us to guarantee that your order will be packaged in a wooden case. In this case, our teams will contact you to find a solution or refund your item.

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